Privacy Policy
Bespoke Finishings
Last updated: 23/10/2025
At Bespoke Finishings, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you contact us, use our website, or book our services.
We are committed to handling your data responsibly and transparently, in line with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Who We Are
Bespoke Finishings (“we”, “us”, “our”) provides professional kitchen respraying, door replacement, and installation services across the UK.
If you have any questions about this policy, you can contact us at:
📧 Email: Bespokefinishings@gmail.com
📞 Phone: 07951245451
2. The Information We Collect
We collect only the information necessary to provide our services effectively and communicate with you. This may include:
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Personal details: Name, address, phone number, and email address.
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Project details: Photos, measurements, and notes about your kitchen or property.
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Payment details: Only when processing an agreed invoice or deposit (processed securely via trusted third-party providers).
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Website data: Basic analytical data such as page visits and device type (collected via cookies or analytics tools, if used).
We do not collect or store sensitive personal information (such as health data, passwords, or financial account numbers).
3. How We Use Your Information
Your personal data is used to:
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Provide quotations and carry out agreed services.
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Contact you regarding appointments, updates, or aftercare.
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Manage payments, invoices, and receipts.
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Respond to enquiries or feedback.
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Improve our services and website experience.
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Share before/after project photos only with your consent.
We will never sell or share your information with third parties for marketing purposes.
4. How We Store & Protect Your Data
We take data security seriously.
Your personal information is stored securely on password-protected systems and devices accessible only to authorised staff.
We use industry-standard safeguards to protect against loss, misuse, or unauthorised access.
We retain personal data only as long as necessary to fulfil our business or legal obligations.
5. Sharing Your Information
We only share your information when necessary, such as:
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With trusted suppliers (e.g. for delivery of doors, worktops, or appliances).
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With payment processors or financial services to complete transactions.
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Where legally required (e.g. for tax or regulatory compliance).
All partners and suppliers are required to handle your data securely and in accordance with data protection law.
6. Your Rights Under GDPR
You have the right to:
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Access the personal data we hold about you.
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Request correction of any inaccurate or incomplete information.
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Request deletion of your data (“right to be forgotten”).
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Withdraw consent to processing or marketing communications at any time.
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Complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
You can exercise these rights by contacting us at Bespokefinishings@gmail.com
7. Cookies & Website Analytics
If our website uses cookies, these are small text files that help us improve your browsing experience and understand how our site is used.
You can disable cookies in your browser settings at any time.
We may use tools like Google Analytics to track anonymous website activity — no personal data is collected through this process.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The most recent version will always be available on our website, with the updated date clearly shown at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Bespoke Finishings
📞 07951245451
📍 [Insert Business Address, if applicable]